Rumba+ Trace combines several trace options in a single tool. When you troubleshoot a problem for a user, you can ask them to trace
and record communication sessions with
Rumba+ Trace. Later, you can selectively play back the binary data file to troubleshoot the problem. This section discusses the
following aspects of working with
Rumba+ Trace:
- API options
- Difficult troubleshooting tasks
- Display software code version
- Playback display and printer data stream trace
By default, all APIs are selected for trace, but you can limit trace data and select only the APIs you want to trace. There
are two guidelines for this decision:
- Trace options can have an impact on system performance, so you may want to use the trace APIs as filters when isolating a
known problem.
- When diagnosing a problem, it often requires many types of trace information to effectively investigate the system state.
You may want to select all APIs (default) to capture all available information and direct output to an unformatted file to
send to Micro Focus SupportLine.