To gather information about the people in your organization:
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Draw up a list of groups.
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Decide which security privileges and initial issue states are appropriate for all members in each group.
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Draw up a list of accounts.
Each user who logs into
Issue Manager is required to have an account.
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Decide on a naming scheme for your accounts.
Include the assigned group, and, if necessary, one or more Inboxes. Ask yourself the following questions:
- Which accounts need extra security privileges that are not covered by the group's privileges?
- Should the initial issue states for this account differ from those of the group?
- Do you want login to require passwords?
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While reviewing the list of user accounts, note which users need Inboxes.
Do groups need Inboxes, too? Decide on an inbox naming scheme.
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You may customize the default view for all users.
All users have the same default view of Inboxes. The view contains eight columns of information.