The fields on the
Issue Details page have properties that determine their appearance and usage. For example, the properties specify the field's label and
control type, for example whether the field is a check box or a text field. You can view and edit the properties for a field
on the
Edit Field Properties dialog box. To access the
Edit Field Properties dialog box, click on the link of the field that you want to edit in
or in
.
You can change the following properties:
- Property
- Description
- Label
- The text of the field label, up to 20 characters. Add a colon if you want to separate the label from its associated contents.
Special characters are not allowed.
- Control Type
- Active only when user-defined fields are created. The type of control can be
Checkbox,
Date,
Textfield, or
Popup List.
- Case mapping
- Active only when the control type is
Textfield. Determines the case of the characters that a user enters into a text field. Available values are
Upper,
Lower, and
None.
- List name
- Active only for user-defined popup lists. Select the name of the custom list that defines the values for this popup list.
- New Issue or Action - Mode
- Describes the role of the field when a user reports a new issue.
| Value
|
Description
|
| Required
|
Must have a value.
|
| Optional
|
Might have a value or might be blank.
|
| Read-only
|
Cannot be edited.
|
- New Issue or Action - Group permissions
- Active when mode is
Required or
Optional. Permissions defines which groups can enter a value in this field.
- All gives permission to all groups.
- Selected restricts permission to the groups you choose from the list box. When the field is required or optional and permission is
restricted to selected groups, the field is read-only for all remaining groups.
- Existing Issue or Action - Mode
- Describes the role of the field when a user edits an existing issue.
| Value
|
Description
|
| Required
|
Must have a value.
|
| Optional
|
Might have a value or might be blank.
|
| Read-only
|
Cannot be edited.
|
Tip: A check box cannot be a required field. If you need a field to be required, consider defining it as a popup list with two
opposite values, such as
Yes and
No.
- Existing Issue or Action - Group permissions
- Active when mode is
Required or
Optional. Permissions defines which groups can enter a value in this field.
- All gives permission to all groups.
- Selected restricts permission to the groups you choose from the list box. When the field is required or optional and permission is
restricted to selected groups, the field is read-only for all remaining groups.
- Remember value from last issue entered
- Select this check box to have the
Issue Details page display the last chosen value. For example, assume that this check box is selected for the
Product field. When a user reporting an issue first picks a value from the
Product list box, for example
QA Partner, that value is preserved, so that the next time the user reports an issue, the
Product field displays
QA Partner by default.