You can configure
Issue Manager to notify you whenever certain predefined events occur. These events are:
- Reassignment: An issue is reassigned with no change in state.
- StateChange: An issue changes its state.
- AnyChange: A change is made to an issue that generates a new history entry.
The
Issue Manager Administrator can define additional rules for specific events. Once rules are defined, users can setup email notifications.
You can define project-wide notifications or notifications for specific issues. For these actions, you need the following
security privileges:
| Action
|
Required security privilege
|
| Defining notification rules
|
Manage email notifications
|
| Defining email notifications
|
Email notification per issue
|
| Defining project-wide notifications
|
Manage email notifications
|
The system administrator has to configure the email server settings. Otherwise email notifications will not work.
Any user can define a basic email notification, regardless of assigned permissions. If you set this basic notification,
Issue Manager notifies you when another user makes changes to an issue in your inbox or assigns a new issue to your inbox.